When someone needs help improving their mental health, they will have a lot of questions about the resources available to them. New Mind Wellness understands the more a person knows about our mental health programs, the easier it will be for them to begin the admissions process. Our goal is to help you make a decision about coming to us for treatment that allows you to feel confident our program can meet your needs.
Frequently Asked Questions
Many people have the same questions related to what a treatment program for mental health disorders will be like. We have compiled a list of FAQ to help you better understand how our program works.
What Levels of Care Do You Offer at New Mind Wellness?
We provide outpatient care with three levels of care. An initial assessment with our admissions team will determine which program will suit your specific needs. The types of programs we provide include:
Partial Hospitalization Program (PHP)
Partial Hospitalization Program (PHP): This takes place Monday through Friday from 9:00 a.m. to 3:00 p.m.
Intensive Outpatient Program (IOP)
Intensive Outpatient Program: This provides several therapy sessions per week for eight to twelve weeks.
Outpatient Program
Outpatient Rehab: Our lowest level of care requires attending one or two therapy sessions per week.
How Do I Pay For Treatment?
We offer a free insurance verification to see if your policy covers treatment with us. We can determine what, if any, co-pay will be your responsibility. For those without insurance, we have options for private pay to aid you in getting the help you need.
What Types of Disorders Do You Treat?
We treat a variety of types of mental health disorders, including:
- Depression
- Anxiety Disorders
- Bipolar Disorder
- Post-traumatic stress disorder (PTSD)
- Obsessive-Compulsive Disorder
- Schizophrenia
- Attention-deficit/hyperactivity disorder (ADHD)
- Borderline personality disorder
What if Myself or My Loved One is Suicidal?
If you or a loved one feel suicidal or have another type of mental health crisis, get immediate help. Call 911 or your local emergency department. You can also call the 988 hotline. They provide free, confidential help for those in mental health crisis 24/7.
Can I Force A Loved One Into Treatment?
We are an at-will facility, which means we only accept patients coming here on a voluntary basis. While some laws mandate a person be held for 72 hours, this is used more with residential treatment.
How Does Outpatient Mental Health Treatment Work?
Outpatient mental healthcare does not require a person to move into a facility. Instead, our clients commute to us for their therapy sessions. This allows them to still take care of responsibilities in their personal lives and live in their own homes.
Can I Get Help 24/7?
Yes. Our team of dedicated admissions team members are available 24/7 to help you, no matter the time of day.
Can I Have My Phone While In Treatment?
Yes. We allow people to bring their cell phones. We ask that they not be used in a way that distracts the individual or others from their therapy sessions.
Find Quality Outpatient Mental Health
Are you ready to change your life and begin to help improve your mental health with the assistance of our skilled team of licensed therapists? Call us or verify your insurance online for more information about our healing programs. If you have any questions not covered here, we are happy to answer them.